The new launch is proving to be utter hell for Verizon Customers in terms of connectivity. Negative feedback slaps the good reputation of iPhone 7 in the market so far.
Complaints are continuously showing up in online discussion forums while iPhone users are furious about the hell of a connectivity they get since a while. To get to the root of this issue, Gizmodo.com asked people what problems they were experiencing with their phones. The question received a number of answers complaining about different issues. However, Bluetooth complaints were in the majority of answers. The apple blog saw many Verizon users having major problems with their phones. LTE signal and GPS were randomly dropping for these users.
Random drops in service is a common issue with the new iPhone 7 and people are somehow coping with it ever since they got the new phone for themselves. Users also describe their phone’s issue of jumping back and forth between Wi-Fi and LTE. The latest release of iOS 10 did not add to the problem, but neither did it help in any way. This makes people speculate whether the problem is Apple’s malfunctioning hardware.
“I have noticed that when my phone is out of wifi [sic] range, it will never automatically connect to LTE but rather get stuck in 3G.” a customer says.
The signal dropouts do not limit to the low signal areas. Many have seen their phone’s signal dropping in strong areas as well. Also, users sometimes have to toggle the airplane mode on to reconnect to the LTE signals during a sudden dropout. Whereas, if we check the signal strength of an iPhone 6 or iPhone 6S in the same area, there is no problem in the signal at all. It easily connects with LTE. LTE offers faster data speed, which helps when you’re using your phone to browse the web. That’s why the problem is causing huge hindrances for Verizon customers.
Verizon customers share their horrible experiences
Most Verizon iPhone users have to restart their device to get a proper signal. Toggling to the airplane mode and back does not work for them. Apple, for now, has given no response to the issue. People have been blaming Apple for the problem as every evidence point towards the company.
Verizon customers shared their experience with the website describing the problems they have been facing with iPhone 7 and iPhone 7 Plus connectivity.
“My problem has to do with the GPS and cellular network. I have repeatedly experienced ‘No Service’ messages when running Waze or Google Maps while in car. This did not happen with my iPhone 5.” says Bill.
The number of customers with GPS problems in their iPhones was very high. Nearly 50 email messages and comments we received about this issue, as Gizmodo suggests. Increasing issues related to GPS drop offs occur often while using Google Maps or Waze, which can be really frustrating when you have to reach somewhere urgently and do not the exact location. Here is what John L. has to say-
“My phone from day one is dropping service and GPS signal. It’s easy to spot while using Waze. Apple has already replaced the phone. No change. Verizon has replaced the SIM card. Problem still occurs but it seems to be happening less. I’ve disabled wifi and Bluetooth but it doesn’t seem to change anything. It definitely feels like it happens when handing off between weak cell sites. Very frustrating.” says John L.
Users should directly contact Verizon regarding the issue as they can investigate further. Also, you can discuss your options for replacement, or to repair the phone. Thousands of complaints have been noted on various apple blogs around the internet most of which have passed it on to Apple services. Hopefully, the two companies will soon look into the matter and report the exact cause of it with a solution for the Verizon users.