On and on Apple poses problems for its users, how much more of iPhone 7 issues will people endure?
Apple has been heading downhill ever since the beginning of 2016 with reckless complaints from its users and competition getting tougher by the day. Recently, Apple app store and iTunes servers dropped suddenly drawing much offense from users. And now, another issue has shown up. A number of customers are facing an activation Lock issue with their iPhone 7 and iPhone 6S models. They complain that their device is linked to an Apple ID email address that is not even their own.
Previously, there have been some serious Bluetooth audio problems to car owners (primarily BMW owners) as well. MacRumors received many complaints regarding the ID matter from mny of its readers.
In one of the discussion forums of the website, readers complained explaining their issue in detail. One of them who is the owner of a fresh iPhone 7 Plus, says
Just received my brand new 256GB Jet Black iPhone 7 Plus. Looks immaculate, screen is perfect, machining all fine… Only problem is, it appears someone has already used it as the iPhone is asking for the account used to activate it — o…..@icloud.com. Apple say it needs replacing […] Now got to wait for an expedited replacement iPhone once I’ve returned this one.
Most of them of them just got their phones with an activation lock on it. Also, many of tried contacting the Apple customer service but got no satisfactory answer. Get a brand new iPhone and turn it on for the first time ending up seeing an activation lock already on it. And now you can’t even sign in to proceed with the settings in your own phone. How ridiculous and offensive will that be?
Not Apple’s Fault?
Furthermore, Apple ‘Touch disease‘ has been producing problems for people for a few years now. Some problem in the hardware of the iPhones stops them from responding to touch commands. They freeze halfway through calls and still, Apple has no concrete remedy for it with customer service agent saying it was not his fault and customers’ iPhone warranty was responsible for it. People soon began calling their iPhones a “Piece of crap”.
The Activation lock problem does not confine to new iPhone 7 models, but also iPhone 6s and iPhone 6s Plus models on being restored to default settings. However, the problem is not much severe in the older models. iPhone users have been complaining furiously over twitter and other discussion forums on various apple blogs including the cultofmac. Apple has not commented on the problem officially. The cause therefore remains unclear.
Got new iPhone, did reset of old one. Now old iPhone has activation lock with email I don’t own. Not just me: https://t.co/wKlS3wuIhT
— Mark Svendsen (@marksvend) September 17, 2016
Something weird is going on. Possible @apple security issue with iOS 10 & wiping an old iPhone, reboots to Activation Lock & unknown email
— Rick Daino (@Metagamers) September 22, 2016
Got my brand new iPhone 7 Plus… with an activation lock on it… WTF? Anybody else with the same problem?
— Manuel Aeberli (@the_street_ch) September 30, 2016
How to get rid of the problem
The problem has been rising continuously and Apple is finally responding to people’s requests in reference to the matter. Many are demanding replacement of their iPhones. Some of these customers have got the ID removed from their iPhones by providing their proof of purchase to Apple. While some are still suffering. If you are one of these people, you don’t need to worry at all. All you need to do is make a call to Apple’s support team at 1-800-MY-APPLE. Or you can do it by scheduling a Genious Bar appointment at an Apple store near you.
It is the company’s responsibility to provide its customers quality products for the price they pay. Therefore, it is your right to ask for immediate remedy for any defect you notice in the device. We expect Apple will soon comment on the matter officially.